Serving Customers on Full Autopilot 24/7 via AI Agents
Boost the efficiency of your sales and support teams, and scale up your business
AI Agent + Omnichannel CRM Super App
Improve Customer Service
With Your Best AI Agent
Answer all chats Quickly, Precisely, & Accurately.
Save Time and Millions of Rupiah in CS Fees.
Natural-Sounding Language
Not stiff like other Chatbots
Smart & Easy to Train
Can be trained according to your business needs
Integration & Tools
Comprehensive tools for your business
Personalization
Configure your AI to your desires
Reply to Thousands of Chats Instantly
All In One Dashboard
No need to register for dozens of different platforms. Your AI Agent can handle THOUSANDS of chats simultaneously in one Omnichannel CRM Dashboard.
CRM
Organize all your chats in one integrated dashboard.
Ticketing
Follow up with consumers through a flexible ticketing system.
System Integration
Integrate Omny with your own business.
Multi Agent
Simultaneously monitor agents and interteam collaboration.
CRM
Organize all your chats in one integrated dashboard.
Ticketing
Follow up with consumers through a flexible ticketing system.
System Integration
Integrate Omny with your own business.
Multi Agent
Simultaneously monitor agents and interteam collaboration.
Customer Service Super App
to serve your clients
We provide every feature you need to serve your customers.
From Omnichannel, CRM, Ticketing, AI Agent Builder, and much more.
Comprehensive Chatting Dashboard
Monitor all conversations, AI replies, and messages from your clients in one comprehensive chatting dashboard.
Ticketing and Order Management
Organize your requests, bookings or sales pipelines with ease.
Broadcast and AI Followups
Broadcasting to 100k clients is no longer an issue. AI is ready to answer any questions and follow up on any missing leads.
Multi Agent Collaboration
Human agents are automatically assigned to important conversations.
Integration into Your Systems
Qonex Omny can be integrated into your own systems through Open API.
Integrations
Pick the service that best suits your business needs.
WhatsApp & Omnichannel Messaging
Connect and manage customer conversations from WhatsApp, Facebook Messenger, Instagram, Telegram, Webchat, and Email—all in one dashboard.
Ticketing & Order Management
Streamline support and sales with integrated ticketing and order workflows. Track, prioritize, and resolve customer requests efficiently.
Broadcast & AI Follow-ups
Automate personalized broadcasts and follow-ups with smart workflows. Reach thousands of customers instantly and consistently.
Multi-Agent Collaboration
Empower your team to collaborate seamlessly. Assign chats, manage multiple agents per channel, and boost productivity with a unified workspace.
Easy Integration with Your Systems
Integrate effortlessly with your existing CRM, ERP, or other business tools. Customize workflows to fit your unique processes and strategies.